Category: Business

Wrapping up a busy day jammed end-to-end with presentations, interviews and meetings, MSP Success Magazine managed to corner Kaseya CEO Fred Voccola to get his take on Kaseya Connect Global and what the MSP community can expect moving forward. Here’s the inside scoop on how he felt the week was going, along with the strategic thinking that led to some of our industry’s biggest announcements.

Employee retention is a major challenge faced by MSPs, particularly because the industry is highly competitive, and there is a significant shortage of skilled IT professionals. MSPs must work hard to retain their talented employees to maintain their competitive edge and ensure long-term business success. I’ve got a few tips for MSPs to improve their employee retention rates.

A different (and better!) world for MSPs was celebrated this week in Las Vegas. While most industries face a challenging and uncertain global economy, with headlines about Big Tech companies laying off thousands and slashing staffing to the bone, Kaseya CEO Fred Voccola unveiled a far more optimistic and hopeful vision for MSPs and IT professionals at Kaseya’s annual Connect Global conference this week.   

Here are the five BIG announcements from his keynote – if you are in the MSP industry, pay attention to these:

Move over, NFL – this year’s hottest ticket didn’t involve punt, pass or kick. Based on conversations overheard at the bar and elsewhere, the buzz about this year’s IT Sales and Marketing Boot Camp boiled down to this…

MSP Success Magazine recently polled more than 400 MSPs to find out what marketing activities brought in the greatest amount of new clients in 2022, along with predictions and goals for new clients in 2023.  

During TMT’s Annual State Of The Industry Update At Boot Camp, CEO Robin Robins pointed out that growth opportunities are everywhere, but most MSPs aren’t taking advantage of them. Here’s what to do so your business doesn’t become irrelevant.

The booming software company this week became the official arena naming-rights sponsor for the NBA’s Miami Heat. Formerly known as American Airlines Arena and the FTX Arena, the building will now be called the Kaseya Center. 

But this past September, Mirov did something she once thought she’d never do: sell her company. The decision did not come overnight, but from years of conversations and the emergence of a unique opportunity that she felt benefited herself and her 40 employees. 

Kaseya CEO Fred Voccola sat down with Robin Robins to discuss his company’s acquisition of Datto, Kaseya’s secret to growth and the overall economic environment.

While supply chains recovered to a degree after the pandemic, they still have not completely rebounded to pre-Covid-19 levels – and might never. Managed services providers are battling continued delays for IT hardware –delays that provide hurdles but not necessarily roadblocks.