Free Playbook For Handling Inbound Phone Calls
How To Avoid Burning Good Prospects
One of the resources we give clients at our 2-Day Rapid Implementation
Workshop (RapidImplementationWorkshop.com)
is a starter playbook on how to handle an inbound phone call.
Because you’re a reader of “MSP Success,” I’m going to make this
available to you for free for a limited time (until Jan. 30, 2020).
Keep in mind the scripts provided should be customized
to your specific situation and client. However, this will give
you an excellent starter document for how to handle inbound
prospects. I would not recommend changing the rules on
“How to Avoid Burning a Client.” These are tried-and-true
rules to ensure the maximum number of prospects become
clients by delivering a five-star performance in handling their
requests.